Guidance for the strikes announced in May and June (with the exception of the latest RMT strike on June 2nd) has now been circulated.. Customers impacted by strike action will be able to travel the day before their date of travel or on a number of days after the strike date without needing to change their ticket or pay extra. Please see below for full details.
Customers with tickets dated for a strike day who decide not to travel due to the disruption are eligible for a fee-free refund regardless of booked ticket type. Click the button below to begin the process:
The following train companies that are scheduled to walkout:
c2c - (2 June only)
Greater Anglia (including Stansted Express)
If you hold a ticket dated on a strike day falling within the date ranges below, you can use it as-is on a number of alternative days. You do not need to replace your ticket or re-book.
|Date Range||Ticket Validity|
|31st May||Valid on 30th May (the day before) or up to and including Monday 5th June|
|2nd June||Valid on 1st June (the day before) or up to and including Tuesday 6th June|
|3rd June||Valid on 2nd June (the day before) or up to and including Tuesday 6th June|
Travel within London: Customers presenting magstripe National Rail tickets (Singles, Returns or Season Tickets) for journeys across London are permitted to travel on TfL services (bus, Tube, tram or DLR) on reasonable routes only, on the days of the National Rail industrial action only. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.
If you are affected by industrial action and decide not to travel, you can always request an instant refund online by following our step-by-step guide which explains how to use our refund system.