Rail Strikes

 

Railstrike

 

Following the announcement by the RMT about strike action Thursday 18 August 2022/ Saturday 20 August 2022 and ASLEF about strike action on Saturday 13 August 2022, the rail industry is currently working on implementing its contingency plans to minimise customer disruption as much as possible.

London Underground and London Overground will be on strike on Friday, 19 August, 2022. Please check your journey before you travel, especially if you need to travel across London.


Saturday, 13 August 2022 (ASLEF: Arriva, Avanti, Crosscountry, Greater Anglia (including Stansted Express), Great Western, Hull Trains, LNER, London Overground, Southeastern, and West Midlands Trains)

The revised timetable for the strike on 13 August 2022 will be available on 9 August 2022.

We will send you an email if your service is affected. 

If you have a ticket for travel on August 13, 2022, you can use this ticket either on August 12, 2022 or through to and including August 16, 2022. Please contact the train company for more information on easements, refunds, and cross-industry acceptance.

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund HERE.


Thursday, August 18 2022 & Saturday, 20 August 2022

If you have a ticket for travel on August 18, 2022 or August 20, 2022, you can use this ticket either on the day before the date on the ticket or through and including Tuesday, August 23 2022.
Please contact the train company for more information on easements, refunds, and cross-industry acceptance.

If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel, you will be eligible for full refund HERE.


How does this affect existing bookings? 

We will send out an email to notify you if your journey has been cancelled by the train company. You will be offered a full refund on your entire booking if you prefer to rebook your journey. 

If your journey is unaffected by the strike action and you wish to change your dates, you may defer or rebook your journey fee-free before 6pm the day before travel under the Book with Confidence scheme, more info here.


Passengers travelling on strike days have the following options: 

Refunds [online refund form]

If your service has been cancelled, delayed, or rescheduled and we've emailed you about it, you will be entitled to a refund on your unused tickets. You may self-refund your booking via the online refund form (read this guide on how to self-refund your journey) before the departure date. 

Change of travel dates

In the event of your service being affected by strike action cross industry ticket easements and acceptance may be made available. If you have purchased an Advance, Off-Peak or Anytime ticket and choose not to travel,  you may self refund your entire booking on https://refunds.trainsplit.com/

Change of train company or route

You may be able to use your ticket on another train company or an alternative route. Please check for ticket acceptance information on the train company's website or contact them for more details. 


More information: https://www.nationalrail.co.uk/service_disruptions/industrialaction.aspx